This situation happens rather often. Maybe you and your wedding vendor didn’t understand each other or this person made a mistake – no matter what the reason is, vendors mess up sometimes. And it’s your right to let them know about it, to tell them that they’re not providing a service you paid for. Of course, you shouldn’t make a grand scandal and offend this person. But you need to verbalize your disappointment and complaints. You can even ask for a refund. If you keep silent and leave your complaints to yourself, they probably will mess up again at someone else’s wedding.

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